Privacy Policy


Privacy Statement

KAILO Wellness Medispa (KAILO) is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the KAILO website and governs data collection and usage. By using the KAILO website and providing your personal information to KAILO, you consent to the data practices described in this statement.

Collection of your Personal Information

KAILO collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. KAILO may also collect demographic information, which is not unique to you, such as interests and favourite treatments/beauty products.

There is also information about your use of the KAILO website that can be obtained by KAILO through our website provider. This information is used by KAILO for the operation of the service, to maintain quality of the service, and to provide general statistics for internal use regarding use of the KAILO website.

KAILO encourages you to review the privacy statements of websites you choose to link to from KAILO so that you can understand how those websites collect, use and share your information. KAILO is not responsible for the privacy statements or other content on websites outside of the KAILO websites.

Use of your Personal Information

KAILO collects and uses your personal information to operate the KAILO website and deliver the services you have requested. KAILO also uses personally identifiable information to inform you of other products or services available from KAILO. KAILO may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.You can elect to not participate in any surveys, or receive marketing material from KAILO when you complete your personal information and data at KAILO.

KAILO does not sell, rent or lease its customer lists to third parties. KAILO may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party.

KAILO does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

KAILO keeps track of the website pages our customers visit, in order to determine what KAILO services are the most popular. This data is used to deliver customised content and advertising within KAILO to customers whose behaviour indicates that they are interested in a particular subject area.

KAILO website will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the KAILO site; (b) protect and defend the rights or property of KAILO; and, (c) act under exigent circumstances to protect the personal safety of users of KAILO, or the public.

Use of Cookies

The KAILO website use “cookies” to help you personalise your online experience. A cookie is a text file that is placed on your hard disk by a webpage server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalise KAILO web pages, or register with KAILO site or services, a cookie helps KAILO to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same KAILO website, the information you previously provided can be retrieved, so you can easily use the KAILO features that you customised.

You have the ability to accept or decline cookies. Most internet browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the KAILO services or websites you visit.

Security of your Personal Information

KAILO secures your personal information from unauthorised access, use or disclosure. KAILO secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorised access, use or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

KAILO will occasionally update this Statement of Privacy to reflect company and customer feedback. KAILO encourages you to periodically review this Statement to be informed of how KAILO is protecting your information.

Contact Information

KAILO welcomes your comments regarding this Statement of Privacy. If you believe that KAILO has not adhered to this Statement, please contact KAILO at We will use commercially reasonable efforts to promptly determine and remedy the problem.