Kelly - Project / Practice Cooordinator

Kelly first began her career in the beauty industry in 1992 when graduating with an Associate Diploma in Applied Science / Beauty Therapy. After three wonderful years in her first beauty therapy position, she left to spend 2 years travelling and working in various spas & clinics around Australia. Returning home to Brisbane, Kelly joined The Dome Retreat owned by Meaghan South where they worked together for over 7 years, Kelly evolving from a therapist to key coordinator for the Spa.

In particular, Kelly's attention to detail and passion for customer service was instrumental in The Dome Retreat becoming one of Australia's premier Spa destinations. Since 2009 Kelly has held a number of clinic coordinator and management roles, particularly working with medical practitioners in the cosmeceutical industry.

With extensive experience in both managing cosmeceutical clinics and 5-star spas, Kelly is the ideal person to take on the important role of Practice Coordinator at KAILO, ensuring that all functions of the Spa operate smoothly and all guests' needs are met. Kelly's commitment to customer service is what drives her in the business, believing that in today's busy world, taking the time and effort to consider every guest's needs is vital to creating a memorable experience.